Cash Management Officer - Port-Harcourt

• Ensure effective administration of the cash management and vault access control

• Regular review of reports and internal ledgers

• Create a positive, supportive, and collaborative work environment for efficient internal customer service delivery.

• Ensure Prompt rendition of all required regulatory and internal reports.

• Availing Branch-wide Transaction Approval

• Customer Service Benchmarking Standards Maintenance

• Customer Complaints Management

• Coordination of Bank-wide Cash Management Unit

• Proofs Preparation and Transactions Reconciliation

• Regulatory compliance and monitoring

• Builds Customers Interest in the Bank’s Products and Services

• Drive digital adoption in line with the Bank’s strategy

Requirements

Education/Qualification

• A Bachelor of either Finance, Business Administration, Economics, or any related field.
  

Experience

• Minimum of 3 years’ banking experience in Cash Management, Customer Service and Branch Operations.
  

Skills

• High Integrity
  
• Excellent Leadership and People management skills 
  
• Good Interpersonal skills 
  
• Pressure Management Ability 
  
• Attention to details. 
  
• Time management skills 
  
• Strong analytical and data processing skills 
  
• Good Customer relations management skills
  
• Good communication and Problem-solving skills. 
  
• Knowledge of bank products and services 
  
• knowledge of operational risk management  
  
• Flexibility and adaptability to think and act quickly in situations.
  
• Knowledge of banking regulations, compliance requirements and best practice.